Whether you are a startup or a large retailer, we have streamlined our onboarding process to match you with the right services, from low-MOQ Private Label to Full OEM.
Choose Your Partnership Path
Find Your Perfect Launch Model
Startups or Quick Market Tests.
Fastest time-to-market (weeks), low initial MOQ, proven formula stability.
Growing Brands or Custom Packaging Needs.
Custom branding/packaging design on a tested base formula; moderate MOQ.
Established Brands or Unique Formulations.
Full R&D support, bespoke component sourcing, maximum customization.
The 4-Step Onboarding Process
Your Seamless Onboarding Journey
Action: You submit your project details (product type, target market, volume estimate).
Our Response: We schedule a call to confirm scope, budget, and regulatory requirements (IFRA, EU/US).
Action: We provide a detailed quote and, if required, send initial formula samples (stock or custom scent) for your evaluation.
Our Response: Finalize the formula, packaging mockups, and sign the Master Service Agreement (MSA).
Action: We handle raw material sourcing, QC screening, production, and final quality control.
Our Response: We compile the final Technical File (PIF) and regulatory documentation for your target market.
Action: Goods are packaged and shipped based on the agreed Incoterms (EXW, FOB, or DDP).
Our Response: We confirm On-Time, In-Full (OTIF) delivery and schedule a review for future orders.
Fill out our brief initial inquiry form, and a dedicated Account Manager will respond within 24 hours.
F.A.Q.
Get Started FAQ Article
A: To provide an accurate quote and timeline, please include:
Product Type: (e.g., EDP, 3-wick candle, reed diffuser).
Target Volume: Your estimated initial order quantity (MOQ) and annual forecast.
Target Market: (e.g., EU, US, UK) for compliance purposes.
Desired Service: (Ready-to-Launch, Private Label, or Full OEM).
Target Price Range (Optional but helpful): To ensure we source materials that meet your cost goals.
A: This depends heavily on the chosen path:
Ready-to-Launch: 4-8 weeks (assuming packaging and artwork are finalized quickly).
Semi-Custom: 10-14 weeks (allowing time for custom component sourcing).
Full Custom/OEM: 16-24 weeks (due to R&D, stability testing, and bespoke tooling).
A: We do not have a fixed fee, but the cost is determined by the MOQ multiplied by the Unit Cost. Our lowest entry point is the Ready-to-Launch path, which offers low MOQs (starting around 1,000–3,000 units), making the initial investment highly accessible for new brands.
A: Our standard R&D process typically includes:
Initial Submissions: 3–5 initial scent variations based on your creative brief.
Refinement Rounds: 2–3 rounds of refinements based on your feedback until the final scent is approved. All samples are fully compliant and tested for stability.
A: We take full responsibility for the compliance of the formula and its manufacturing.
We compile and provide the complete Product Information File (PIF) and necessary Safety Data Sheets (SDS) required for your target market (EU/US).
Your brand is responsible for ensuring the final labeling artwork correctly displays the INCI list and mandatory warnings based on the documentation we provide.
A: Yes. We require a [Insert Percentage, e.g., 30% to 50%] deposit upon the signing of the Master Service Agreement (MSA) and the final component/artwork sign-off. This deposit is used to initiate the purchase of raw materials and packaging components, which are often the longest lead-time items.
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Address
Contact via WhatsApp & Email
WhatsApp: +852-6585-0344
- Hong kong
- +852-65850344
- koohancom@gmail.com
Opening Hours
Our time zone is GMT+8 and our business hours are based on GMT+8. Sometimes it may be different from your time zone, but please rest assured that we will take your messages and emails seriously.
Monday – Friday
Whatsapp and phone number: +852-6585-0344
Or contact us via Whatsapp on the bottom left
Email: koohancom@gmail.com.