On-Time, In-Full Delivery Assurance

A: We offer flexible Incoterms, including EXW, FOB, CIF, and DDP.

• For Control: Many large US/EU companies prefer FOB (Free On Board), as it gives them control over the freight carrier and insurance costs once the goods are loaded onto the vessel at our designated port.

• For Simplicity: Smaller or newer brands often prefer DDP (Delivered Duty Paid), where we handle all shipping, insurance, duties, and customs clearance, delivering the goods directly to their door for maximum simplicity.

A: This is a critical area of expertise:

1. Classification: We accurately classify every finished product with the correct UN number and proper shipping name.

2. SDS: We provide the mandatory Safety Data Sheets (SDS) required by all carriers and customs agencies.

3. IATA/IMO: Our logistics team adheres to the strict IATA (Air) and IMO (Sea) regulations for packaging (using certified inner/outer packaging) and labeling to ensure acceptance and prevent delays or fines.

A: Transit times vary based on shipping method:

• Sea Freight: Typically 3-5 weeks from port to port (plus customs clearance). Recommended for high-volume, cost-effective transport.

• Air Freight: Typically 4-7 days. Recommended for rush orders, samples, or products with short time-to-market windows. We provide precise transit estimates upon order confirmation based on current market conditions.

A: We use industrial-grade protection:

• Reinforced Cartons: Products are packed in reinforced, durable corrugated cartons.

• Secure Palletization: Cartons are stacked using optimized patterns, shrink-wrapped securely, and often strapped to high-quality pallets to prevent shifting and tipping during transit.

• Container Loading: Our warehouse team closely monitors container loading to ensure proper weight distribution and secure stuffing.

A: Yes, absolutely. If you opt for FOB or EXW, you are welcome to nominate your own freight forwarder. We will coordinate directly with your chosen carrier to ensure the goods are prepared, documented, and loaded accurately on the scheduled Ready-to-Ship Date.

A: We can, depending on the agreed-upon Incoterm:

• DDP (Delivered Duty Paid): Yes, we manage all duties, taxes, and clearance on your behalf.

• FOB/EXW: No, under these terms, the client or their designated customs broker is responsible for final clearance. However, we provide all essential documentation (SDS, Commercial Invoice, Certificate of Origin) to facilitate a smooth process.