Guaranteeing Excellence from Material to Market

A: Our operations are centered around Good Manufacturing Practices (GMP). We adhere to the principles outlined in:

• ISO 22716: The international standard for cosmetic GMP, covering production, control, storage, and shipment.

• US FDA and EU (EC 1223/2009) GMP requirements for cosmetic and fragrance production.

This ensures a systematic and auditable approach to quality across all processes.

A: Contamination control is a priority:

• Dedicated Equipment: We use dedicated tanks and mixing vessels for specific categories (e.g., alcohol vs. oil bases) where necessary, or implement strict clean-in-place (CIP) protocols.

• Sequential Production: We plan production schedules sequentially, moving from lighter, less complex batches to darker, more complex batches.

• Swab Testing: After cleaning, critical equipment is often subjected to ATP swab testing to ensure surfaces are biologically clean before the next batch begins.

A: GC-MS (Gas Chromatography–Mass Spectrometry) is our crucial tool for Purity and Identity Testing:

1. Incoming Material: It verifies the supplier’s Certificate of Analysis (COA), ensuring the purchased raw material is authentic, pure, and not diluted or adulterated.

2. Duplication/Customization: It provides the precise chemical fingerprint needed for accurate scent duplication and consistency checks.

A: We ensure full two-way batch traceability within minutes using our ERP system:

• Forward Traceability: We can track where a batch of finished product was shipped (which distributor/client).

• Backward Traceability: We can trace the final product back to the specific raw material lot numbers, the exact manufacturing date, and the personnel involved. This rapid response capability is essential for managing potential market recalls efficiently and minimizing risk to your brand.

A: We retain Retained Samples from every finished production batch. These samples are stored under controlled environmental conditions for a minimum of three to five years (exceeding typical shelf life). If a quality complaint arises years later, we can retrieve the exact batch sample to verify the integrity and consistency of the product as it left our facility.

A: Yes. We undergo regular internal audits and external third-party audits to maintain our GMP certification. We strongly welcome client audits. Audits are a standard practice for B2B partners in Europe and America. Please coordinate with our Account Management team to schedule a formal audit of our facility and documentation prior to placing a large-volume order.