Complete the form below to receive a comprehensive
F.A.Q.
Request a Quote FAQ Article
A: We commit to providing a response and a preliminary project assessment within 24 to 48 business hours. The time required for the final, detailed quotation depends on complexity:
Private Label/Standard Products: Final quote usually within 3-5 business days.
Custom Formulation/Complex Sourcing: May require 5-10 business days as we must obtain confirmed pricing for all bespoke components.
A: Asking for a target budget is crucial for efficiency. It ensures we tailor the solution—and thus the quote—to your business model. For example, if your budget requires economical packaging, we won’t quote on high-end crystal glassware. This helps us avoid wasting your time and present a realistic path forward immediately.
A: Our MOQ varies significantly based on the service and packaging:
Private Label/Ready-to-Launch: Typically lower, starting from 500 – 3,000 units.
Contract Manufacturing/Custom Packaging: Requires higher volume, often starting from 5,000 units or more, as custom components (like molds) have high setup costs.
We always strive to offer the best possible unit cost relative to your volume.
A: Yes, absolutely. All submissions are handled with strict confidentiality. If your project involves sensitive IP or unique formulation ideas, we are happy to sign a formal Non-Disclosure Agreement (NDA) before proceeding to the detailed formulation or analysis stage.
A: Our initial quote will provide a clear breakdown:
Unit Price (Ex-Works): This covers fragrance formulation, manufacturing, filling, and final assembly (packaging included).
Testing Costs: Stability and compatibility tests are typically included in the final unit price.
Shipping/Logistics: We quote shipping (FOB/CIF) separately based on your destination and volume, as these costs are highly volatile.
A:
Immediate Confirmation: You will receive an automated confirmation email.
Project Assessment: A dedicated Account Manager will review your requirements, confirm the feasibility of the MOQ/budget, and may follow up with quick questions.
Quote Delivery: Your personalized quotation will be delivered via email within the promised timeframe.
Leave us a message! Or contact us through social media using the links in the bottom left corner.
Address
Contact via WhatsApp & Email
WhatsApp: +852-6585-0344
- Hong kong
- +852-65850344
- koohancom@gmail.com
Opening Hours
Our time zone is GMT+8 and our business hours are based on GMT+8. Sometimes it may be different from your time zone, but please rest assured that we will take your messages and emails seriously.
Monday – Friday
Whatsapp and phone number: +852-6585-0344
Or contact us via Whatsapp on the bottom left
Email: koohancom@gmail.com.